Terms of service

Welcome to Shirtly (“we”, “our”, “us”). By accessing or using our website www.shirtly.in and purchasing our products, you (“customer”, “user”, “you”) agree to the following Terms & Conditions. Please read them carefully before using our services.

These Terms & Conditions are governed by Indian laws and apply to all users of our website.


1. General

  • By placing an order on our website, you agree to comply with these Terms & Conditions and all related policies (Privacy Policy, Shipping Policy, Cancellation Policy, Return Policy).

  • Shirtly reserves the right to update, modify or change any part of these terms at any time without prior notice.


2. Use of the Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to use the website for any unlawful or fraudulent activity.

  • All content on the website—including photos, logos, product descriptions, and designs—is the exclusive property of Shirtly and cannot be copied or reproduced without permission.


3. Product Information

  • We make every effort to display accurate product colors, details, and descriptions. However, slight variations may occur due to screen settings or lighting.

  • All shirts are expertly tailored, and minor differences in stitching or fabric texture may occur within normal manufacturing parameters.

  • Product availability is subject to change at any time.


4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes.

  • We reserve the right to modify prices at any time without notice.

  • Payments must be made through the authorized payment methods available on our site.

  • Shirtly does not store your card or bank details; payments are processed securely by third-party gateways.


5. Orders

  • Once an order is placed, it is considered final and cannot be changed or cancelled.

  • Shirtly has the right to refuse or cancel any order in case of incorrect information, payment issues, or suspicious activity.

  • Customers are responsible for providing accurate delivery addresses and contact details.


6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen issues.

  • Shirtly is not responsible for delays caused by third-party courier partners.

  • If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges will apply.


7. No Return, No Refund, No Exchange Policy

  • Shirtly does not offer returns, refunds, or exchanges for any orders.

  • Only in the rare event of a manufacturing defect or damaged product, customers must contact us within 24 hours with photos. Our team will review and assist accordingly.


8. Intellectual Property Rights

  • All trademarks, brand names, logos, images, and content on Shirtly are owned by Shirtly.

  • Unauthorized use, reproduction, or modification of any content is strictly prohibited and may lead to legal action.


9. Limitation of Liability

  • Shirtly is not responsible for:

    • Delays in delivery

    • Incorrect product expectations based on customer perception

    • Losses due to improper care of the product

    • Issues arising from misuse of the website or products

  • Our total liability for any claim shall not exceed the amount paid for the order in dispute.


10. Indemnification

You agree to indemnify and hold Shirtly harmless from any claims, damages, losses, liabilities or legal fees arising from your misuse of the website or breach of these Terms & Conditions.


11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Vadodara, Gujarat, India.


12. Contact Information

For queries related to these Terms & Conditions, contact us at:

Email: contactus@shirtly.in
Phone: +91 8849633987