Shipping policy

At Shirtly, we aim to deliver your tailored essentials with care and efficiency. Please read our shipping guidelines below to understand how we process, dispatch, and deliver your orders.

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1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

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2. Shipping Time

• Standard delivery within India usually takes 3–7 business days, depending on your location.

• Remote areas may experience slightly longer delivery times.

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3. Shipping Charges

• Shipping charges will be displayed at checkout (if applicable).

• We may offer free shipping promotions, which will be announced on our website or social media.

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4. Order Tracking

• Once your order is shipped, you will receive an email or WhatsApp update with your tracking number and courier details.

• Tracking may take a few hours to activate after dispatch.

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5. Incorrect Address / Failed Delivery

• Please ensure your shipping address is accurate at checkout.

• If the courier returns the order due to an incorrect address or multiple failed delivery attempts, reshipping charges will apply.

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6. Damaged or Missing Items

• If your package arrives damaged or with missing items, report it to us within 24–48 hours of delivery along with clear photos.

• Our team will assist you after reviewing the evidence.

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7. Delivery Delays

• Natural calamities, courier delays, strikes, or unforeseen issues may affect delivery time.

• Shirtly is not responsible for delays caused by external courier partners.

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8. Contact Us

For shipping-related questions:

Email: contactus@shirtly.in
Phone: +91 8849633987