At Shirtly, we aim to deliver your tailored essentials with care and efficiency. Please read our shipping guidelines below to understand how we process, dispatch, and deliver your orders.
1. Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
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Standard delivery within India usually takes 3–7 business days, depending on your location.
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Remote areas may experience slightly longer delivery times.
3. Shipping Charges
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Shipping charges will be displayed at checkout (if applicable).
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We may offer free shipping promotions, which will be announced on our website or social media.
4. Order Tracking
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Once your order is shipped, you will receive an email or WhatsApp update with your tracking number and courier details.
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Tracking may take a few hours to activate after dispatch.
5. Incorrect Address / Failed Delivery
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Please ensure your shipping address is accurate at checkout.
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If the courier returns the order due to an incorrect address or multiple failed delivery attempts, reshipping charges will apply.
6. Damaged or Missing Items
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If your package arrives damaged or with missing items, report it to us within 24–48 hours of delivery along with clear photos.
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Our team will assist you after reviewing the evidence.
7. Delivery Delays
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Natural calamities, courier delays, strikes, or unforeseen issues may affect delivery time.
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Shirtly is not responsible for delays caused by external courier partners.
8. Contact Us
For shipping-related questions:
Email: contactus@shirtly.in
Phone: +91 8849633987